INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

My order is delayed. What should I do?

On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you.

You can also track its status by visiting My Orders

Where can I view my sales receipt?
We’ll send you an e-mail & SMS once you’ve successfully placed your order!  We’ll also let you know as soon as the seller ships the item(s) to you/warehouse along with the tracking number(s) for your shipment(s). 

How can I return an item?

1. Login to your account on Desktop / Mobile Website. Click here to login.

2. Enter your email address and password. Incase if you have forgotten your password then click here. You will receive an email to reset the password.

3. Once you are logged in, Go to My Orders and Select Your Order to Return.

4. Click On I agree button after reading the return policy.

5. Select the items you want to return and quantity of items.

6. Select an option from the Reason menu, and then add any additional information in the Notes box.

7. Select a refund / replacement / Coupon option from the refund menu.

8. Upload image of product in case your reason for return is defective/wrong product/print color mismatch and submit the form

9. If your order payment mode was Bank Deposit or Cash On Delivery, you will have to enter your bank details for NEFT to Bank Account.

9. After submission, our team would review the images and revert within 48 hours.

10. Once the images are approved, the reverse pick up will be generated.

11. The reverse pick up will be completed in the following 72 hours.

12. Post pick up the refund / replacement / Coupon request will be actioned.

Will you restock items indicated as “out of stock?”
yes
Where can I ship my order?

SHOP NO 6, GROUND FLOOR, KADAR MANSION, NISHANPADA, KHADAK,MUMBAI, MAHARASHTRA INDIA 400009

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS